All use of the website (hereinafter “website”, “web page”, or “Site”) is subject to the terms and conditions set forth below. Any use of such web page constitutes the user's agreement to abide by the following terms and conditions. This information is not intended to substitute for informed medical advice. You should not use this information to diagnose or treat a health problem or disease without consulting with a qualified health care provider. MAI does not endorse or attest to the validity or accuracy of any treatments, medications, or non-MAI products discussed herein. Before acting on any information contained on the web pages, you agree that you will consult your health care provider to determine whether the information you are relying on is appropriate for your medical conditions. We are dedicated to creating a healthy site where individuality is appreciated and rights are respected. We know you will support us—by not posting content that’s threatening, abusive, offensive, inflammatory, fraudulent, or deceptive; in violation of any law, regulation, or intellectual property rights or referencing 3rd party pages—but we will remove reviews that contain objectionable content. While we will always strive to post only the most accurate and relevant content, neither the MAI its employees or affiliates—necessarily endorse, support or are responsible for the accuracy of information, opinions, claims, advice, links, visuals or videos. If you’ve had a negative experience with a MAI product, or have purchased a product that doesn’t appear up to our quality standards, we want to know. Please contact Customer Service at [email protected] so we can make it right. All information provided by MAI is owned by or licensed to MAI. MAI and its licensors retain all proprietary rights to the information contained on the pages. Except for making one hard copy print of the information or downloading the material for one-time use, information on the pages may not be reproduced, transmitted, distributed, or displayed, without the express consent of MAI. THIS WEBSITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THIS WEBSITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THE WEBSITE. MAI MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED ON THIS WEBSITE AT ANY TIME. For further intellectual property information regarding the website, please contact [email protected] ©2024 MAI. All trademarks are the property of their respective owners.

MAI Project (hereinafter referred to as “MAI,” “we,” “our,” or “us”) is committed to safeguarding your privacy. We ask that you carefully review this Privacy Policy, as it applies to the information MAI collects from and about you, whether online or offline, wherever this Privacy Policy appears or is referenced. This includes information we collect when you: (a) visit our websites (“Sites”); (b) use our mobile applications (“Apps,”). By using or accessing the Sites, Apps (collectively, “Platform”), Offers and our related services (collectively, the “Services”), you agree to the collection, use, and disclosure of your information, as described in this Privacy Policy. If you do not agree, please do not access or use the Services.

MAI (and the vendors and other parties we use to perform services on our behalf) collects information from or about you when you use the Services, including when you choose to share information with us. This may include information such as: your contact and biographical information (e.g., name, address, email address, username, telephone or mobile number, date of birth, demographic information, or gender); professional information (e.g. information found in your curriculum vitae or resume, information about your current and past interactions with MAI and about your participation in events, conferences and scientific studies); customer records (e.g. purchase and usage history, and preferences); financial account information (e.g., to process payments); geo-location information; unique user identifiers (e.g. VoIP identifier, username and password, instant messaging ID, video chat identifier, social networking login information, or third-party platform login information); information you submit, provide, or post (e.g. feedback and other information you provide when you contact us or use our online chat features); inferences; medical, allergy, biometric, or other health and aesthetic related information (e.g. treatment history, loyalty program history, treatment date, treatment type, treating healthcare professional). Some of the information we collect may be considered sensitive information in certain jurisdictions, including, for example, username and password; precise geolocation data; certain demographic information like race and ethnicity; medical, allergy, biometric, and other health and aesthetic related information

Additionally, whenever you visit or interact with the Platform, MAI or its vendors may use a variety of technologies such as cookies, web beacons, pixel tags, log files, local shared objects (Flash cookies), HTML5 cookies, or other technologies to passively collect information about your online and digital activity. We and our vendors may collect the following information about you:

• Computer or Device Information. We and our vendors may collect your Internet Protocol (“IP”) address or other unique identifiers or information from the computer, mobile device, tablet, or other device you use to access the Platform, including but not limited to your browser type, device type, operating system, software version, phone model, phone operating system, carrier information, device ID, advertising ID, and the domain name from which you accessed the Services.

• Usage Information. We and our vendors may collect information about your use of the Platform, including the date and time you visit the Platform, the areas or pages of the Platform that you visit, the amount of time you spend viewing or using the Platform, content entry, mouse movements, screen captures, the number of times you return to the Platform, other click-stream or usage data for Platform, emails that you open, forward or click-through to our Platform, and other sites that you may visit. We and our vendors may also embed technologies (which may include, for example, web beacons, tags, and pixels) in the emails and other communications we or our vendors send to you to help us understand how you interact with those messages, such as whether and when you opened a message or clicked on any content within the message.

• Use of Analytic Technologies. We and our vendors may use analytics vendors and tracking tools to better understand who is using the Platform, how people are using the Platform, how to improve the effectiveness of the Platform and related content, and to help us or our vendors serve more targeted advertising to you across the Internet. These tools may combine information from your interaction with the Platform with information collected from other sources.

Sources
We may acquire information about you from other sources, such as healthcare professionals, social networks, or select vendors (e.g., business partners, service providers, analytics vendors, and advertising networks). We may use this information as further described in Section 2, including to help us maintain the accuracy of the information we collect, prevent fraud, personalize your experience with the Platform, target our communications so that we can inform you of our or third-party products, services or other offers that may be of interest to you, measure ad quality and responses, administer, other Offers, and for other business purposes. We may also combine information about you that we receive from other parties with other information about you that we collect when you use the Platform or that you choose to share with us.

MAI may use the information we collect from and about you for the following business purposes:

• To provide you with and administer the Services;

• To fulfill and comply with our contractual and other obligations;

• To provide support and respond to your inquiries, fulfill orders, contact and communicate with you when necessary;

• To review the usage and operations of our Platform, develop new products or services, improve the Services, and conduct analyses to enhance or improve our content, products, and services;

• For security, safety, compliance, and due diligence purposes;

• To use and disclose your payment or banking information only to process payments and prevent transactional fraud or otherwise to comply with applicable law.

MAI may use the information we collect from and about you for the following commercial purposes:

• To provide you with customized content or targeted offers;

• To provide you with information, newsletters and promotional materials from MAI and, or on behalf of, our marketing partners and affiliates; and

• To use your data in an aggregated non-specific format for analytical and demographic purposes.

MAI may use information you provide to us for the following additional purposes

• For other purposes disclosed at the time you provide your information or otherwise with your consent

Additionally, if you use the Platform to connect with third-party services, you may authorize us to use information from and about you, on your behalf, to interact with these third-party services based on your requests.

We may share your personal information with the following:

• Vendors: We may share your information with vendors that provide business, professional, or technical support functions for us, help us operate our business and the Platform, or administer activities on our behalf.

• Healthcare Professionals: We may share your information (including your aesthetic information) with your healthcare professional.

• Business Partners and Affiliates: We may share your information with our select partners, affiliates, your healthcare professional(s) and other parties for their business, operational, promotional, and marketing purposes. These entities’ use of such information is subject to their respective privacy policies. To learn more about your advertising choices relating to the collection and use of your information, please see the “Your Choices and Opt-Outs” section below.

• Legal Matters; Safety: We may access and disclose your information to comply with law, or to respond to subpoenas, judicial processes, or government requests and investigations, or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law. We may disclose your information to protect the security of our Services, Platform, servers, network systems, databases, and business. We also may disclose your information as necessary, if we believe that there has been a violation of our Terms of Use, any other legal document or contract related to our services, or the rights of any third party.

• Sale or Transfer of Business or Assets: We may sell or purchase assets during the normal course of our business. If another entity acquires or intends to acquire us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to other parties.

• We and third-party advertising networks, social media companies, and other services may collect information about your use of the Platform so that they or we may display interest-based advertising using information gathered about you over time across multiple websites or other platforms. To do this, we and our vendors use several tracking tools, such as browser cookies, web beacons, and other technologies. To learn more about such interest-based advertising, and to opt out of such collection and use for interest-based advertising by the Digital Advertising Alliance (DAA) participating companies, please visit http://optout.aboutads.info.

• To opt-out of the use of your mobile device ID for targeted advertising, please see **http://www.aboutads.info/appchoices**